Returns & Exchanges

At BetterMe Store, we want you to be fully satisfied with your gear; if a product doesn't meet your performance standards, you can return it within 30 days of delivery. All items must be in their original, unworn condition with tags attached to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your sports gear in its original packaging and include the packing slip provided in your confirmation email.

• 3.
  Ship It Back

  Print the prepaid shipping label generated by our portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your returned items, we will process your refund or ship your exchange within 5-7 business days.